Frequently Asked Questions


What can I expect from my first visit to DuBois Physical Therapy?

During your first visit to DuBois Physical Therapy, you will meet with your physical therapist. Your therapist will evaluate your specific injury, educate you about your injury and discuss the treatment program designed specifically for you. Upon completion of your assessment, you will receive a tour of the facility and be shown the equipment you may use during your rehabilitation.

What do I need to bring with me for my visits?

In order to completely evaluate your condition, your therapist will need you to wear comfortable clothing that will expose your injured area. We recommend you wear clothes that are loose fitting and allow you to move freely, as well as sneakers or appropriate, supportive footwear to exercise. We offer a locker room area for changing, as well as lockers with locks to keep your personal belongings safe. We also suggest that you download, fill out, and bring with you some initial forms with you that can be found by CLICKING HERE.

How long should I expect my sessions to last?

Your initial session should last for approximately one hour. Each session thereafter will last between 30-60 minutes depending on your specific treatment needs.

How frequently should I expect to attend physical therapy and for how long?

Your doctor will make specific recommendations as to the length and frequency of therapy on your written prescription. In conjunction with the doctor’s recommendations, your therapist will determine how frequently you need to attend therapy. Typically, patients attend therapy an average of 4 to 6 weeks. Most patients attend therapy 3 times a week for the first 2 weeks and then twice a week for the following two weeks. After completion of four weeks, you will be re-evaluated by your therapist to determine if additional therapy is warranted.

Will I have the same physical therapist at each visit?

Yes. We believe that continuity of care is an integral part of achieving success with rehabilitation. For this reason, you and your therapist will determine the most convenient times and days to schedule your sessions together.

Does physical therapy cause pain?

As a general rule, pain is your body’s way of warning you of potential injury. The therapists at DuBois Physical Therapy place an emphasis on reducing your pain with a variety of therapeutic modalities, such as muscle stimulation, ice and ultrasound. In addition, we develop exercise programs that improve your function, while reducing or minimizing your pain.

Do I need a physician’s prescription to attend physical therapy?

As of November 3, 2006, New York State law states that any physical therapist with at least 3 years of practice experience may treat a patient without a written prescription for either 10 visits or 30 days (whichever comes first). However, this law does not require that the insurer must pay for services provided without that written prescription. Our recommendation is that you always obtain a written prescription from your doctor to ensure coverage by your insurance provider.

What insurance companies do you provide for?

We are able to provide for most insurance policies. Please call us with any questions or concerns that you may have and we will assist you with your insurance questions to the best of our ability.

What happens if my insurance company denies authorization for therapy?

Physical therapy benefits are often limited by the terms of your insurance contract. Each plan is different and therefore you should discuss the specific limits with your carrier. However, if you are receiving care and your carrier denies further authorization, you have several options. You may continue with therapy paying privately for each session. You may elect to join an independent gym program. Lastly, you may have the option to appeal the decision of your insurance carrier. This may be done internally (i.e. within the insurance company) or externally (i.e. through the State Insurance Department).